French Film Fridays Series

Your rental supports the 20th Sacramento French Film Festival

•• Tickets & Passes

• SINGLE TICKET: $15
• FRENCH FILM FRIDAY PASS (includes 4 features): $50

•• When can I make a purchase?

_ADVANCE SALES for ALL Tickets & Pass are now open.

You can access the films from the carousel at the top of the home page, or by scrolling down to the film posters. Instructions will appear once sales are open.

You need to log in or create an account to make a purchase. (If you created an account with us, it is still valid).

Sales will remain open for each film until the end of the rental period, unless a film gets sold out prior to that time.

How can virtual screenings get sold out?
While our 2021 screenings are virtual, they are special exclusive screenings and therefore limited which means we only have a certain number of “seats” available in our virtual theater. These capacity limits are negotiated with each film distributor. If there is a particular film(s) you want to make sure to see, we encourage you to make your purchase early! Purchasing a Pass guarantees access to all of the films, regardless if one sells out before you watch it.

•• When can I watch the films?

You can start watching each film at the start of their rental period: on the last Friday of the month at Noon (Attention: in May, it will be on the 3rd Friday so as not to conflict with Memorial Day Weekend).

You will have 3 days to start watching, from the time you make a purchase -or from the time the film becomes available if you purchased your tickets or pass in advance.

Don’t worry about keeping track: once you make a purchase, the film(s) will appear in your account library with information about when it/they will become available to watch (if not yet) or when they expire (if available already).

•• Playback Window

Once you start playing a film, you have 48 hours to finish it.

Clicking on “Play Now” takes you into the film. Your “Playback Window” only starts once you hit the Play symbol on the film: you now have 48 hours to watch that particular film!

If you have any issues, please don’t hesitate to contact us!

•• How do I get personal support?

The SFFF Team is here for you! If you can’t find the answer to your question in the help information below, please email us at support@sacramentofrenchfilmfestival.org and let us know of your issue. We’ll do our best to reply to you in the next two hours.

•• How can I connect my computer to a TV?

To watch films on your TV, you can use Chromecast, AirPlay. You can also connect an HDMI cable from your computer to your TV.

If you need extra support, contact us here: support@sacramentofrenchfilmfestival.org. We’ll do our best to help enhance your virtual experience.

•• What are the system requirements?

You can watch on PCs running Windows 7+, and Intel-based Macs running OSX 10.12+. You can also watch on Android tablets and phones using Chrome and on iPhones and iPads using Safari. You will need a broadband or fibre internet connection - dial up will not work. You’ll find a complete list of requirements below.

•• What are the requirements for Windows computers?

Windows 7, Windows 8.1 or Windows 10.
Google Chrome, Firefox, Microsoft Edge, Internet Explorer or Opera. We recommend using the latest version of your browser as earlier versions may not be supported.
Internet Explorer on Windows 7 is no longer supported.
You will need a broadband or fibre internet connection - dial up will not work.

•• What are the requirements for Mac computers?

Mac OSX 10.12 or later.
Google Chrome, Firefox, Safari, or Opera. We recommend using the latest version of your browser as earlier versions may not be supported.
You will need a broadband or fibre internet connection - dial up will not work.

•• Can I watch content on my iPhone/iPad?

Yes, you can watch content using Safari and this requires iOS 11.2 or later. We recommend using the latest version of your browser as earlier versions may not be supported.

•• Can I watch content on my Android Device?

Yes, you can watch content using Chrome and this requires Android 6.0 or later. We recommend using the latest version of your browser as earlier versions may not be supported.

•• I can’t stream any of the content, what’s going on?

Check your minimum system requirements above. We recommend that you update to the latest version of your browser.

We use adaptive bitrate streaming which means the streaming quality will automatically adjust based on your internet speed. For High Definition (HD) streaming we recommend VDSL, cable or fibre connections as we cannot guarantee consistent HD streaming on ADSL.

•• What happens if I forget my password?

Simply click Forgot your password on the Sign In page, enter the email address you used when you created an account and a link to reset your password will be sent to you.

•• Why does video playback stall or not play smoothly?

If your internet connection is poor or inconsistent you may experience problems during playback. Try lowering the playback bitrate.

•• Why do I see a watermark on the left side of the screen?

This watermark is there on purpose and is a requirement of the film rights holders as an anti-piracy measure. It cannot be removed.